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Parallel Lines

Remote Expert Assistant

A field operator wearing the Firefly AR device can launch a video call to a remote corporate expert from the device at the point of service. Features such as 3D annotation, digital objects, and document sharing allow the expert to deliver contextual knowledge.

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Video recordings of the call can be used as a knowledge resource for future work orders.

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AR Video/Audio Calls

Leverage the expertise of a remote expert while staying heads-up, hands-free and safely resolving issues on the spot error-free. Our AR video/audio conference call experience supports collaboration without boundaries. 

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3D Annotations

Precision is the key to reduce variance and complete tasks error-free. Our industry leading spatial mapping and overlay display is the ultimate solution for precision in executions on complex equipments. 

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Document Sharing

We are the only solution provider supporting document sharing between the on-site operator wearing the device & the remote expert in front of a desktop. The expert can display and annotate a document for the operator to see instantly. 

Enhance Your Reality

If you are interested in Remote Expert Assistance solution, request a demo and experience it!

​Info@ffd.space

97 East Brokaw Road 

San Jose, CA 95112

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